Privacy Policy

1 Overview

MAX Tradelines is committed to protecting your privacy. We collect only the information necessary to provide our tradeline services, respond to your inquiries, and improve your experience. We do not sell, rent, or trade your personal information to third parties for marketing purposes.

2 Information We Collect

We collect information you provide directly to us, as well as certain information automatically when you visit our website.

Information you provide:

• Full legal name and date of birth (required to add you as an authorized user)
• Mailing address (required by some card issuers)
• Email address and phone number (for order communication and support)
• Contact form submissions including messages and inquiry details
• Credit score range and related financial information you voluntarily share
• Broker application information including business details

Information collected automatically:

• IP address and browser type
• Pages visited and time spent on our site
• Referring URLs and device information
• Cookie and tracking data (see Section 5)

We do not collect Social Security Numbers, credit card numbers, bank account details, or other sensitive financial credentials.

3 How We Use Your Information

We use the information we collect for the following purposes:

• To add you as an authorized user to tradeline accounts you have purchased
• To process orders and communicate order status, posting confirmations, and updates
• To respond to your inquiries, contact form submissions, and support requests
• To onboard and manage broker partner accounts
• To send service-related communications (not marketing without your consent)
• To improve our website, services, and customer experience
• To comply with applicable legal obligations

We will not use your information for purposes materially different from those described above without first obtaining your consent.

4 Information Sharing

We do not sell, rent, or share your personal information with third parties for their own marketing purposes. We may share limited information in the following circumstances:

• Tradeline account holders: Your name and date of birth (and address if required) are shared with the primary account holder solely for the purpose of adding you as an authorized user.
• Service providers: We may engage trusted third-party vendors (such as payment processors, email delivery services, and analytics providers) who assist in operating our website and services. These vendors are contractually bound to protect your data and may not use it for their own purposes.
• Legal compliance: We may disclose information when required by law, court order, or governmental authority, or when necessary to protect the rights, property, or safety of MAX Tradelines, our clients, or others.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

5 Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect usage data. Cookies are small text files stored on your device.

We may use the following types of cookies:

• Essential cookies: Necessary for the website to function correctly.
• Analytics cookies: Help us understand how visitors interact with our site (e.g., Google Analytics). Data is aggregated and anonymized.
• Preference cookies: Remember your settings and preferences for a better experience.

You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website. We do not use cookies to track you across third-party websites for advertising purposes.

6 Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or destruction. These measures include:

• Secure HTTPS encryption on all pages of our website
• Restricted internal access to personal data on a need-to-know basis
• Use of reputable, security-audited third-party service providers
• Regular review of our data collection and storage practices

7 Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

Specifically:

• Order and transaction records are retained for a minimum of 5 years in accordance with standard business and tax requirements.
• Contact form submissions and communications are retained for up to 2 years.
• Authorized user information submitted to card issuers is retained by those issuers subject to their own privacy policies.

Upon request, we will delete or anonymize your personal information where we are not legally required to retain it.

8 Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: The right to request a copy of the personal information we hold about you.
• Correction: The right to request correction of inaccurate or incomplete information.
• Deletion: The right to request deletion of your personal information, subject to legal retention requirements.
• Objection: The right to object to certain types of processing, including direct marketing.
• Portability: The right to receive your data in a structured, machine-readable format.
• Withdrawal of consent: Where processing is based on consent, the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at info@maxtradelines.com. We will respond within 30 days. We may need to verify your identity before processing your request.

9 Children's Privacy

Our services are intended for adults aged 18 and older. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

If you believe a child has provided us with personal information, please contact us at info@maxtradelines.com.

10 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this policy periodically. Your continued use of our website and services after any changes constitutes your acceptance of the updated policy.

11 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:

• Company: OjehTradelines, LLC dba MAX Tradelines
• Email: info@maxtradelines.com
• Website: maxtradelines.com/contactus

We take all privacy inquiries seriously and will respond promptly.